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For visitors at HealthONE hospitals

Read about our visitor policies and guidelines to make your time at our facilities as safe and comfortable as possible.

Patients may have an unlimited number of visitors per day, with no more than two visitors at a time. Additional unit based exceptions or restrictions may apply. For the health and safety of our patients and staff, physicians and staff reserve the right to limit visitors for some patients.

Visiting hours are from 6:00 am to 8:00 pm.

Children of any age are permitted, but must be accompanied by a responsible adult.

Everyone is required to wear a mask to protect patients, visitors, staff and providers.

Wear your mask up to the top of your nose and under your chin — snug and without gaps.

By entering this building, you are attesting that the answer is “NO” to these questions:

  • Do you have symptoms of COVID-19, which include: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea?
  • Within the past 14 days, have you been in close physical contact (six feet or closer for at least 15 minutes) with a person who is known to have COVID-19 or with anyone who has the symptoms listed above?
  • Are you currently waiting on the results of a COVID-19 test or have you been diagnosed with COVID-19 in the last 10 days?

All patients seeking care for an emergency medical condition, regardless of their vaccination status or ability to wear a mask, will be admitted to the emergency department. We will provide non-mask alternative accommodations.

Thank you in advance for your cooperation around these safety measures.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.