For patients at The Medical Center of Aurora
The Medical Center of Aurora's skilled providers work hard to make your visit comfortable by providing advanced care in a welcoming atmosphere. Learn more below about the resources and amenities we offer.
Helpful information for our patients
Ensuring you have a positive care experience full of healing is our top priority. This begins with keeping you informed about pertinent hospital information ahead of time so that you can minimize stressors and focus on you.
Magnet-recognized nursing excellence
For our nursing professionalism, teamwork and superiority in patient care, we are recognized by The American Nurses Credentialing Center's Magnet Recognition Program. This means our patients are more satisfied overall, including satisfaction with our nurses' communication skills and availability.
Our hope is to ease the stresses of being in the hospital with flexible policies and procedures that afford you maximum convenience and safety.
As a benefit to you, we accept most major insurance plans. In addition, we accept Medicaid and have outlined the most up-to-date information about Medicaid redetermination based on state-wide policies.
Make online payments
We understand that life happens, and sometimes paying hospital bills can be a stressful process. As such, we want to make it as easy as possible for you to pay your bills. Our online portal allows you to not only access your statements, but also set up payment plans that work for you and your current circumstances.
Free self-parking is available in the surface lot in front of the main entrance, the parking garage, and the parking lots north of the parking garage. Patient drop-off and pick-up is available at the main entrance.
The Medical Center of Aurora Main Campus
Free patient parking is available in the parking garage and designated visitor surface lots surrounding the facilities.
HealthONE Behavioral Health and Wellness Center
Free parking is available in all of the surface lots surrounding the facility at all times.
We strive to create the healthiest environment possible. Not just for our physicians, nurses and staff, but for you and our visitors. With such a focus on overall health for all, we have prohibited the use of tobacco on all parts of our main and sister campuses, including all forms of cigarettes and chewing tobacco.
Talk directly to a nurse, any time
HealthONE Strong is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Patient financial resources
Our goal is to make your healthcare experience, including understanding your bill and your financial obligations, as seamless as possible. Along with our payment estimator, we provide you with quick access to the information you need about accepted health insurance plans and billing statements.
Medical records request
Need a copy of your medical records? Access records immediately, 24/7, by using the MyHealthONE app on your mobile device. Need a hard copy? No problem. You can also make a request via fax, email or postal mail.
Registering helps you focus on taking care of your health on the day of your appointment or surgery. We provide you with detailed instructions about how to register, including what documents you need to have on hand to complete our online form.
The DAISY Award for nurses
The BEE Award for hospital staff
MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more