For patients at Sky Ridge Medical Center
Sky Ridge Medical Center's skilled providers work hard to make your visit comfortable by providing advanced care in a welcoming atmosphere. Learn more below about the resources and amenities we offer.
Information and resources for our patients
Your care is our focus at Sky Ridge Medical Center. We offer resources and services in a safe and caring setting for your visit with us. We deliver high-quality care for the best outcome possible.
Patient resources and policies
We know that going to the doctor or hospital can be stressful. Our goal is to make you as comfortable as possible with our facilities and services so that you can focus on getting healthy.
Online registration is available for many services, including scheduled procedures, delivery of your baby and mammography screening.
Online patient portal
Your hospital's Patient Portal enables you to instantly and safely access the personal health information your care team entered into your record.
Physician referral services
To help you connect to our network of physicians, specialists and surgeons close to home, we offer a free Physician Referral Service to the community. This is a one-stop approach to help you navigate through the process of seeking a physician or specialist who best meets your needs.
Call us at (720) 225-5DOC (5362)
We offer complimentary concierge service to make your visit less stressful so you can focus on your care and recovery. Our Sky Ridge concierge is available to:
- Assist with hotel options and travel assistance
- Provide directions and maps to and around Sky Ridge Medical Center
- Answer questions about hospital services and patient/family requests
- Help you access and navigate your MyHealthONE account
- Answer questions concerning admissions, billing and insurance
- Access interpreter services if needed
- Recommend area amenities
Before, during and after your visit, our concierge service is available to add a personal touch to help make your Sky Ridge experience as soothing and comfortable as possible. Let us help with the details, so you can focus on returning to full health.
Contacting concierge services
Concierge services are available Monday through Friday, from 8:30am to 5:00pm, no appointment is necessary. Please ask for the concierge at the information desk in the main hospital lobby, or call (720) 225-1998.
Frequently asked questions
Below are some commonly asked questions from patients and visitors, along with answers.
What is Sky Ridge Medical Center's address and phone number?
10101 Ridgegate Pkwy
Lone Tree, CO 80124
Phone: (720) 225-1000
Will my medical information be private (HIPAA)?
Medical records are protected by State and National laws and guidelines. The protection of the patient's privacy is demanded in every facet of the records process. Unlawful release of medical records is a Class 5 Felony in Colorado.
Your medical records are not accessible to anyone not directly involved with your care. This is met through routine electronic auditing, careful access assignments and manual review of the record before it is released. Your medical records are released only to those recipients you authorize to receive information.
Hospital staff are trained to maintain the confidentiality and privacy of each patient. Training takes place at orientation for new employees and yearly after that.
Sky Ridge Medical Center has an Information and Security Committee that address the security of your medical record.
How can I pay my bill online?
Bills can be paid online through our Healthcare Payment System.
How do I apply for a job or learn what positions are available at the hospital?
Sky Ridge Medical Center is a great place to work. Search our available positions on the Serenity Shoppe has an array of gifts and flowers available for purchase.
What are the hospital's visiting hours?
Your family and friends are welcome to visit as we know that having visitors is an important part of your care. We do not have set visiting hours, but request that your family and friends be sensitive to your recovery needs. In addition, if you have a family pet that you would enjoy having visit you, please discuss this with your nurse.
How do I register for a tour of The Birth Place or parent education classes?
Please visit our classes and events webpage to register for tours and classes.
Where can I park when visiting Sky Ridge Medical Center?
Parking is available for patients and visitors. View our parking map for locations.
Will I have access to clergy or a chapel during my stay?
To provide for your spiritual and pastoral needs, chaplains representing many faiths are available. To arrange for a visit with a chaplain or a member of the clergy of a particular faith, please ask your nurse or call our Chaplain at (720) 225-1778 or extension 1778. Your personal clergy are also welcome to visit you.
The Sky Ridge Chapel is located on the first floor of the hospital and can be seen from the Rotunda. It is available to patients, families, visitors and clergy for quiet moments of prayer, meditation and personal reflection. The Chapel is open 24 hours a day.
Will I have access to the internet?
Sky Ridge offer free wireless Internet access throughout the hospital.
If I want additional information, who do I contact?
For additional information, please call our main number, (720) 225-1000 or our public relations office, (720) 225-1016.
Talk directly to a nurse, any time
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Patient financial resources
Our goal is to make your healthcare experience, including understanding your bill and your financial obligations, as seamless as possible. Along with our payment estimator, we provide you with quick access to the information you need about accepted health insurance plans and billing statements.
Medical records request
Need a copy of your medical records? Access records immediately, 24/7, by using the MyHealthONE app on your mobile device. Need a hard copy? No problem. You can also make a request via fax, email or postal mail.
Registering helps you focus on taking care of your health on the day of your appointment or surgery. We provide you with detailed instructions about how to register, including what documents you need to have on hand to complete our online form.
The DAISY Award for nurses
The DAISY Foundation is an international recognition program that rewards and celebrates the extraordinary, compassionate, and skillful care given by nurses every day. We are proud to be a DAISY Award Partner, recognizing one of our nurses with this special honor each month.
MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more