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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information and resources for our patients

Your care is our focus. Serving the Rocky Mountain region, we work to make your visit as smooth and comfortable as possible.

Online Registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Welcome to HCA HealthONE Presbyterian St. Luke's

We know that going to the doctor or the hospital can be stressful. Our goal is to make it easy to get the care you need, so you can focus on getting back to health.

Patient policies, information and resources

At our hospital, we want you and your family to be informed and know what to expect throughout your visit.

Our welcome center, your information resource

At our campus, we understand that coming to the hospital can be a stressful and confusing time for both patients and visitors. That's why we have created a 24/7 comfortable, convenient full-service welcome center and surgery waiting area. Your experience begins with complimentary valet parking followed by a warm reception from our admissions staff and patient navigators. Volunteers and a concierge complete our team and are tasked with smoothing the course of your day.

Amenities of the welcome center include:

  • Flat-screen TVs
  • High-top tables with chairs
  • Comfortable couches
  • Computers with free internet
  • Drinks and snacks

Specialty onsite resources

Our specialty care services cover physician specialists, imaging and laboratory services and healthcare technicians. Here is a highlight of two of our specialty services.

Our certified nurses provide the highest quality care

Our reputation for high-quality care comes from our hospital's skilled medical specialists. Among our professionals are our certified registered nurses (RNs).

For you, care from an advanced certified RN means being cared for by team members who have gone above and beyond when it comes to maintaining a strong knowledge base and clinical foundation. Being able to offer advanced certified nursing care helps us provide high-quality care to you and your loved ones.

Onsite retail pharmacy

Walgreens Pharmacy is located on our campus in the Professional Plaza West Office Building, directly across from the main entrance:

Address

1601 E 19th Ave, Suite 4650, 4th Floor
Denver, CO 80218

Phone/Fax

(303) 656-4656 Main Pharmacy Number
(303) 656-4661 Fax Number

Hours

Monday through Friday from 8:00am to 6:00pm
Closed Saturday and Sunday

Walgreens' services

  • Immunizations
  • Mail service and hospital bedside delivery
  • Transplant medication support
  • HIV medication support
  • Pediatric medication support
  • Compounding
  • Durable medical supplies

Online Ordering and Refills

Classes and events for your health needs

Our parent education coordinator is happy to help you find the classes most appropriate for you or answer any questions that you may have. Please call (303) 839-7339 and allow 48 to 72 hours for a response. If this is a medical emergency, please call 9-1-1. No business solicitations, please.

Free parking and free valet parking

Our hospital and the Rocky Mountain Hospital for Children share the medical campus. We are proud to offer free parking across the entire campus. All parking garages, including Professional Plaza West and Professional Plaza East, and surface parking lots are free.

We also provide free valet parking to everyone. The valet will not only park your car but will also provide a wheelchair while on campus, if needed. It's a convenience not offered at any other hospital in the area. If you have any questions before you come to campus, please call (303) 839-6000.

Free Wi-Fi

For your convenience and that of our guests, our campus offers free, high-speed wireless internet access throughout the hospital. Simply look for the guest access network on your wireless-enabled device to sign on.

Food and dining options

We accommodate our patients and guests with a number of options, including:

Inpatient dining

P/SL Food and Nutrition Services prepares fresh and healthy meals that cater to every dietary need. Meals are prepared to order and are delivered within 45 minutes unless otherwise specified. Alternatively meals may be preordered at any time.

Patients choose a healthy meal that consists of an entree, two sides, dessert and a beverage. Dietitians are available for diet education upon request. Menus are available in each patient room and are subject to change without notice.

Family and guests are welcome to order room service for $10 per meal. All major credit cards are accepted or reloadable gift cards may be purchased in the P/SL Cafeteria.

At Your Request Room Service Dining is available daily from 7:00am-7:00pm. To place a food order, dial *3663 or "*FOOD" on the room phone or call (720) 754-3633 from an external number.

For guests

In addition to ordering room service in patient rooms, P/SL offers several dining options for our guests on campus. Below is a listing of locations and hours of operation:

Presbyterian St. Luke's Café

  • Monday-Friday: 6:30am-10:30am / 11:00am-7:00pm
  • Saturday & Sunday: 6:30am-10:30am / 11:00am-2:00pm
  • Located on the 1st floor near the "A" elevators.

Dazbog Coffee

  • Monday through Friday from 6:00am to 5:00pm
  • Located on the 1st floor in the hospital's main lobby.

Volunteer opportunities

Whether it's delivering flowers to patients or working with our staff, you have many options as a hospital volunteer. Find out how giving your time helps us deliver high-quality healthcare.

Learn more about volunteering 

Talk directly to a nurse, any time

Call Consult-A-Nurse

Consult-A-Nurse® is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play