For patients at Presbyterian/St. Luke's Medical Center
Presbyterian/St. Luke's Medical Center's skilled providers work hard to make your visit comfortable by providing advanced care in a welcoming atmosphere. Learn more below about the resources and amenities we offer.
Information and resources for our patients
Your care is our focus. Serving the Rocky Mountain region, we work to make your visit as smooth and comfortable as possible.
Welcome to Presbyterian/St. Luke's Medical Center
We know that going to the doctor or the hospital can be stressful. Our goal is to make it easy to get the care you need, so you can focus on getting back to health.
Patient policies, information and resources
At our hospital, we want you and your family to be informed and know what to expect throughout your visit.
Our welcome center, your information resource
At our campus, we understand that coming to the hospital can be a stressful and confusing time for both patients and visitors. That's why we have created a 24/7 comfortable, convenient full-service welcome center and surgery waiting area. Your experience begins with complimentary valet parking followed by a warm reception from our admissions staff and patient navigators. Volunteers and a concierge complete our team and are tasked with smoothing the course of your day.
Amenities of the welcome center include:
- Flat-screen TVs
- High-top tables with chairs
- Comfortable couches
- Computers with free internet
- Drinks and snacks
Specialty onsite resources
Our specialty care services cover physician specialists, imaging and laboratory services and healthcare technicians. Here is a highlight of two of our specialty services.
Our certified nurses provide the highest quality care
Our reputation for high-quality care comes from our hospital's skilled medical specialists. Among our professionals are our certified registered nurses (RNs).
For you, care from an advanced certified RN means being cared for by team members who have gone above and beyond when it comes to maintaining a strong knowledge base and clinical foundation. Being able to offer advanced certified nursing care helps us provide high-quality care to you and your loved ones.
Onsite retail pharmacy
Walgreens Pharmacy is located on our campus in the Professional Plaza West Office Building, directly across from the main entrance:
1601 E 19th Ave, Suite 4650, 4th Floor
Denver, CO 80218
(303) 656-4656 Main Pharmacy Number
(303) 656-4661 Fax Number
Monday through Friday from 8:00am to 6:00pm
Closed Saturday and Sunday
- Mail service and hospital bedside delivery
- Transplant medication support
- HIV medication support
- Pediatric medication support
- Durable medical supplies
Classes and events for your health needs
Our parent education coordinator is happy to help you find the classes most appropriate for you or answer any questions that you may have. Please call (303) 839-7339 and allow 48 to 72 hours for a response. If this is a medical emergency, please call 9-1-1. No business solicitations, please.
Free parking and free valet parking
Our hospital and the Rocky Mountain Hospital for Children share the medical campus. We are proud to offer free parking across the entire campus. All parking garages, including Professional Plaza West and Professional Plaza East, and surface parking lots are free.
We also provide free valet parking to everyone. The valet will not only park your car but will also provide a wheelchair while on campus, if needed. It's a convenience not offered at any other hospital in the area. If you have any questions before you come to campus, please call (303) 839-6000.
For your convenience and that of our guests, our campus offers free, high-speed wireless internet access throughout the hospital. Simply look for the guest access network on your wireless-enabled device to sign on.
Food and dining options
We accommodate our patients and guests with a number of options, including:
P/SL Food and Nutrition Services prepares fresh and healthy meals that cater to every dietary need. Meals are prepared to order and are delivered within 45 minutes unless otherwise specified. Alternatively meals may be preordered at any time.
Patients choose a healthy meal that consists of an entree, two sides, dessert and a beverage. Dietitians are available for diet education upon request. Menus are available in each patient room and are subject to change without notice.
Family and guests are welcome to order room service for $10 per meal. All major credit cards are accepted or reloadable gift cards may be purchased in the P/SL Cafeteria.
At Your Request Room Service Dining is available daily from 7:00am-7:00pm. To place a food order, dial *3663 or "*FOOD" on the room phone or call (720) 754-3633 from an external number.
In addition to ordering room service in patient rooms, P/SL offers several dining options for our guests on campus. Below is a listing of locations and hours of operation:
Presbyterian/St. Luke's Café
- Monday-Friday: 6:30am-10:30am / 11:00am-7:00pm
- Saturday & Sunday: 6:30am-10:30am / 11:00am-2:00pm
- Located on the 1st floor near the "A" elevators.
- Monday through Friday from 6:00am to 5:00pm
- Located on the 1st floor in the hospital's main lobby.
Talk directly to a nurse, any time
Consult-A-Nurse® is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Patient financial resources
Our goal is to make your healthcare experience, including understanding your bill and your financial obligations, as seamless as possible. Along with our payment estimator, we provide you with quick access to the information you need about accepted health insurance plans and billing statements.
Medical records request
Need a copy of your medical records? Access records immediately, 24/7, by using the MyHealthONE app on your mobile device. Need a hard copy? No problem. You can also make a request via fax, email or postal mail.
Registering helps you focus on taking care of your health on the day of your appointment or surgery. We provide you with detailed instructions about how to register, including what documents you need to have on hand to complete our online form.
MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more